State Farm® Insurance Agent Sandra Serna

"Ronnie is amazing! She helped me from start to finish. She’s so friendly and professional. She is very good at communicating. Anyone that gets to be her client is super lucky. Thank you Ronnie for everything!"

"Exelente servicio súper recomendado"

"Ronnie is on top of her game. She is very professional, and explains everything thoroughly. She goes above and beyond to help."

"I've been with State Farm for years. But I recently changed to Sandra Serna this last year. THE BEST THING MY HUSBAND AND I EVER DID. In broad daylight my car was vandalized. I made the call to Sandra Serna to ask how to file the claim, three police units were there, the girl that vandalized my car was still waving a hammer. I was beside myself, but Irma Collins came to my house, gave me the number and made the whole incident bearable. Since then calling their office I have spoke with Roni ,(hope I spelled that right), and Sandra herself. They make me feel like part of the family. They go above and beyond. Kudos to Ms Irma, Ms Roni and Ms Serna"

"Miss Collins is very professional, friendly, caring, does a great job at State Farm. We are very happy and blessed with Irma Collins."

"This office was extremely helpful and professional in helping me get unbeatable bundle prices! Would highly recommend to anyone looking for competitive prices! Ronnie was the best♥️"

"Irma is such a God sent. She is a very friendly, patient, and knowledgeable person. She answers all my questions and I never feel hurried up."

"I’ve been with this agency for several years and don’t usually do reviews but this past weekend my agent Irma reminded me again why I love this them so much. It was my move in day and the landlord needed some last minute details changed in my renters policy before I could get my keys. So I called and Ms Irma worked with me and took the extra initiative and time to manually make a formal updated copy of my declaration and made sure all the necessary details were there and saved the day in minutes. I really appreciate her and am so grateful. Thank you so much Irma for everything you do."

"When you think no one cares anymore, Irma went above and beyond to make sure all of my co concerns where taken care of with no delays and followed up with me every other day to make sure I knew all updates. I will always keep my trust and insurance needs right here and remind everyone I know where to go. Thank you again Irma for all you do ( you are a fireball)"

"Great help and service. Friendly and patient."

"Sandra Serna office and staff are excellent. Thank you Irma for helping me get my safe and drive app.going. You are a very kind, patient and considerate person. All I can say is that I couldn’t have done it without you 😊."

"Ronnie and Irma have always treated me kindness and respect. Always very helpful sand caring to my needs."

"So happy with Ronnie’s customer service, very friendly and explained everything to me . She helped me with my insurance needs and helped my daughter."

"I just recently got a new car and was helped by Irma Collins to transfer the policy from my former vehicle to the new one. Irma was extremely helpful and friendly and took time to compare different aspects in order to get me a good price. Thanks so much Irma! If you need assistance with your insurance needs please consider contacting Irma at this office of Sandra Serna."

"After many hours of research through Google AND Reddit I can see why many people recommend Sandra’s office. An office is only as good as its staff and after a horrible experience with a state farm branch in Horizon City with a very dismissive office aide that tried to help me with transferring my policy from out of state, Brandi was such a delightful breath of fresh air. She was so patient and very knowledgeable about the whole process and our policy and we completed everything in good time. I can’t recommend them enough!!!"

"Very helpful and quick response"

"I ended up changing car insurances after my whole family swapped over to Sandra with State Farm. It was such a seamless transition, everyone I ended up chatting with was incredibly nice and helpful! The swap ended up saving me a lot of money too! Overall I’m incredibly happy with making the switch."

"Ronnie went above and beyond in helping me with several issues during a roof replacement. She deserves every one of the 5 stars I gave her. Thanks for your help!"

"Excellent service from Ronnie Lopez. Very professional, courteous, patient and knowledgeable. Tremendous asset for State Farm corporation. She is awesome no words to describe the value she brings. Reason for doing business at State Farm."

"Sandra you have one of the best worker her name is Ronnie she has a lot of patience helping out with all situations I need help with She's very helpful and explain with details."

"Ronnie had Great customer service and help me a lot with my insurance petitions I made for him to work on"

"En mi opinión es la aseguradora con mejores servicios y al mejor precio que otras aseguradoras, La atención a clientes es exelente y buscan la manera de poder ayudarte y darte un mejor precio en sus servicios"

"I called in with what I thought was a mess. But Ronnie saved the day she was sweet , very knowledgeable, and took time to answer my questions!!! She’s amazing if you’re looking for great service give Ronnie a call you won’t regret it!!!!!!"

"Thanks to you Sandra and also a big Thank You to Ronnie for all your assistance in getting my policy in order and getting me quotes very quickly for other policies/inquiries I have! Both of you make State Farm #1 with myself and other family members! Wish you all the Best always!!"

"Sandra is always helpful and kind, she gave me the best price in the market then a few months later she helped me out through the whole process of submitting a claim!! 100% recommended!!!"