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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rey Moreno

September 25, 2025

5  out of  5
rating by Rey Moreno
"Ronnie was a great help! Highly recommended"
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Isidro Bonilla

September 25, 2025

5  out of  5
rating by Isidro Bonilla
"Excelente servicio"
We responded:
"Isidro Bonilla Thank you for taking the time to leave a review! We're so glad to hear that you had a positive experience with our team. We truly appreciate your feedback and are always here to help with any questions or assistance you may need. – Sandra "
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lisa weston

September 25, 2025

5  out of  5
rating by lisa weston
"Always very professional! Love working with Ronnie, she’s always so kind and always gets back to me quickly!"
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john jamrowski

September 25, 2025

5  out of  5
rating by john jamrowski
"AWESOME INCREDIBLE SERVICE AT SARAH SERNA STATE FARM. Ronnie goes beyond to help you with any problem or need you may have. She makes sure that it is resolved to your satisfaction. Won't go anywhere else for my insurance needs. Thanks again for everything you do."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jax

August 19, 2025

5  out of  5
rating by Jax
"Everyone who works here is so compassionate and professional, especially Ronnie! Great service always."
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Roberto D'Franco

August 14, 2025

5  out of  5
rating by Roberto D'Franco
"Absolutely outstanding service from start to finish! Ronnie was amazing , she patiently answered all of my questions, cleared up every doubt I had, and made sure I had everything I needed. Her professionalism and kindness truly stood out, and I left feeling completely satisfied."
We responded:
"Hi Roberto- thank you, we appreciate you and your review! "
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antonio wongr

August 5, 2025

5  out of  5
rating by antonio wongr
"I admire Sandra Serna,s great agency and each one of the excellent professionals at her office, all very concern for all clients and their insurance needs. All professionals with great amount of dedication and very polite. I have been blessed by having Sandra Serna as my Homeowners and Auto insurance agent. Admire also their knowledge and explanations provided to each client walking in at this State Farm Agency. My wife agrees. Client for life."
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Alex Torres

July 9, 2025

5  out of  5
rating by Alex Torres
"The best insurance company by far. Always a pleasure talking and discussing insurance matters. Very understanding and informative. Thank you for your excellent service ...veronica(ronnie)"
We responded:
"Thanks Alex for the great 5***** review, we appreciate your business very much ! "
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Brianna Apodaca

July 2, 2025

5  out of  5
rating by Brianna Apodaca
"I've been with state farm for about 4yrs now :) Ronnie has always been a big help with setting up my new car insurances and any questions I've had regarding the policy."
We responded:
"Thank you Brianna for your great review. Customer service is priority and we are glad you were taken care of. "
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Carlos Lechuga

June 24, 2025

5  out of  5
rating by Carlos Lechuga
"Ronnie Lopez is an awesome agent. And everyone that works there are awesome to. They all have beautiful and wonderful addituds. Awesome in every way. Wouldn't go no were else for insurance needs."
We responded:
"Thank you Carlos for your amazing review. We really appreciate it and for your business for all these years!! "
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Rodriguez Neida

June 20, 2025

5  out of  5
rating by Rodriguez Neida
"Excellent service from Ma. Ronnie! She took the time to help me find the best option and needs for my family."
We responded:
"Hi Neida- thank you for all the years of business. I am happy Ronnie took care of you. "
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Shawn Diana

June 13, 2025

5  out of  5
rating by Shawn Diana
"Wow wow again and again state farm sets me at ease with anything I need or have question about. Ronnie went above and beyond to make it happen for me. No stress during moving time just peace of mind that everything is right and I can move on with my day and everything else that need to be tackled. Thank you again Ronnie this big gulp is on you (wink wink) you all are the best 👌"
We responded:
"Shawn! We’re grateful for your loyalty over the years, and it means the world to hear how Irma was able to step in. Her dedication and care shine through in everything she does. Never hesitate to reach out! -Sandra "
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Miguel Contreras

June 6, 2025

5  out of  5
rating by Miguel Contreras
"Ronnie, with Sandra Saucedo's office, did a tremendous job in helping us understand and answered all our questions and concerns, while adding another vehicle for our insurance coverage. With us being elderly, we appreciate the patience and courtesy extended to us by Ronnie! I consider her a great asset to your company!! Thank you, Miguel Contreras"
We responded:
"Hi Miguel- thank you for the great review. We are thrilled to know that Ronnie did a great job for you! "
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Carlos Tovar

May 23, 2025

5  out of  5
rating by Carlos Tovar
"The team is always great whenever I go, but recently Ronnie helped us out and she was super thorough in explaining the benefits of bundling our home auto with them!"
We responded:
"Hi Carlos - Thank you for the 5 * review, it has been so nice working with you! "
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Joseph Godinez

May 14, 2025

5  out of  5
rating by Joseph Godinez
"Mrs Ronnie is the best! Super helpful, attentive and courteous!"
We responded:
"Thank you Joey! "
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Genesis Herrera

May 8, 2025

5  out of  5
rating by Genesis Herrera
"Ronnie is amazing! She helped me from start to finish. She’s so friendly and professional. She is very good at communicating. Anyone that gets to be her client is super lucky. Thank you Ronnie for everything!"
We responded:
"Thank you Genesis. We are so happy you had a great experience. Truly appreciate you entrusting us! "
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Jose Garces

April 21, 2025

5  out of  5
rating by Jose Garces
"Exelente servicio súper recomendado"
We responded:
"Gracias Jose!"
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Elizabeth Torres

April 10, 2025

5  out of  5
rating by Elizabeth Torres
"Ronnie is on top of her game. She is very professional, and explains everything thoroughly. She goes above and beyond to help."
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Julie Ann Heronimus Lavka

April 3, 2025

5  out of  5
rating by Julie Ann Heronimus Lavka
"I've been with State Farm for years. But I recently changed to Sandra Serna this last year. THE BEST THING MY HUSBAND AND I EVER DID. In broad daylight my car was vandalized. I made the call to Sandra Serna to ask how to file the claim, three police units were there, the girl that vandalized my car was still waving a hammer. I was beside myself, but Irma Collins came to my house, gave me the number and made the whole incident bearable. Since then calling their office I have spoke with Roni ,(hope I spelled that right), and Sandra herself. They make me feel like part of the family. They go above and beyond. Kudos to Ms Irma, Ms Roni and Ms Serna"
We responded:
"Hi Julie - We know this was a very stressful time for you. We are happy you felt like family because you are. Anything you need, please let us know. Thank you for your5***** Review, we really appreciate your business. "
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Diana Sanchez

April 2, 2025

5  out of  5
rating by Diana Sanchez
"Miss Collins is very professional, friendly, caring, does a great job at State Farm. We are very happy and blessed with Irma Collins."
We responded:
"Thank you Diana. We appreciate your business!"
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Chellios RGS

April 1, 2025

5  out of  5
rating by Chellios RGS
"This office was extremely helpful and professional in helping me get unbeatable bundle prices! Would highly recommend to anyone looking for competitive prices! Ronnie was the best♥️"
We responded:
"Thank you so much and welcome to our office! Look forward to meeting you! "
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Sylvia Moreno

April 1, 2025

5  out of  5
rating by Sylvia Moreno
"Irma is such a God sent. She is a very friendly, patient, and knowledgeable person. She answers all my questions and I never feel hurried up."
We responded:
"Hi Sylvia , Thank you for the 5***** review. Thanks for all you yours of business. "
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Samantha Dominguez

March 31, 2025

5  out of  5
rating by Samantha Dominguez
"I’ve been with this agency for several years and don’t usually do reviews but this past weekend my agent Irma reminded me again why I love this them so much. It was my move in day and the landlord needed some last minute details changed in my renters policy before I could get my keys. So I called and Ms Irma worked with me and took the extra initiative and time to manually make a formal updated copy of my declaration and made sure all the necessary details were there and saved the day in minutes. I really appreciate her and am so grateful. Thank you so much Irma for everything you do."
We responded:
"Hi Samantha - We are so thankful for your heartfelt review. Your urgency is our urgency, and defintely no doubts, Irma always finds a way to make it happen. Sandra Serna, Agent"
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Marco Retana Jr

March 13, 2025

5  out of  5
rating by Marco Retana Jr
"Great help and service. Friendly and patient."
We responded:
"Thank you for the five-star review, Marco! Providing excellent service and personalized coverage is our top priority. Thank you for choosing us—we look forward to serving you in the future! -Sandra "
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Anna Mefford

March 13, 2025

5  out of  5
rating by Anna Mefford
"Sandra Serna office and staff are excellent. Thank you Irma for helping me get my safe and drive app.going. You are a very kind, patient and considerate person. All I can say is that I couldn’t have done it without you 😊."
We responded:
"Hi Anna - It has been a pleasure serving you and your family for many years now. You are a very special person, and we think the world of you. Thank you for your 5 STAR REVIEW Anna! "