State Farm® Insurance Agent Sandra Serna

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Lety Perez

September 21, 2023

5 out of 5

"Whenever I have a question or problem I deal with Ronnie. She’s wonderful! Always so helpful. She goes above and beyond and truly make me feel like a valued client."

Ricardo Cazares

August 28, 2023

5 out of 5

"Ronnie made my experience excellent!! I usually don’t write reviews unless it’s a bad one to warn people of a business but my experience with StateFarm, and Ronnie in particular was AWSOME! She was fast, knowledgeable and did not waste my time whatsoever. She was straight to the point and took the time to explain the whole process. She made sure i understood everything and took her time as she was explaining any questions I had! Although I have never met Ronnie in person she presented herself over the phone in a very impressive manner! I could hear her smile through the phone! OVER ALL 100%! I had to write a review! Five star service over all!!! Thank you!"

Christian Sanchez

August 15, 2023

5 out of 5

"Excellent service, Ronnie Lopez was very helpful.. 👍👍 and all the staff as well..."

Rene Cisneros Jr.

July 31, 2023

5 out of 5

"Great first call spoke with Ronnie. She was a lot of help. Professional and friendly, she confidently explained everything to me. She is an asset to your company. Thanks again for all your help."

Idalia Cabrera

July 27, 2023

5 out of 5

"Ronnie was extremely helpful and answered all my questions, she informed me about the app drive safe and save and I am very happy and look forward to save on my monthly bill, Thank you for all your patience and help today! Excellent customer service!🤗"

Rachel Flores

July 27, 2023

5 out of 5

"Ronnie is always so helpful and professional!"

Ivan M.

July 20, 2023

5 out of 5

"Ronnie and Sandra are two very helpful agents!"

Elizabeth Mayorga

July 13, 2023

5 out of 5

"State Farm has been so good to us in insuring our three vehicles. We know they always look out for us. Thank you to Ronnie today for your help!"

Vicki Maestas

June 30, 2023

5 out of 5

"Another SHOUT OUT to Ronnie Lopez. Her patience and understanding is beyond measures!!! It is like she drops everything to assist me. THANK YOU RONNIE THANK YOU!!!!"

Mario Cordova

June 17, 2023

5 out of 5

"Ronnie and Irma are great. Very kind and helpful"

Georgina Rios

June 15, 2023

5 out of 5

"Excellent customer service!!!"

haydee abbud

June 9, 2023

5 out of 5

"Excellent service. Ronnie always goes above and beyond to help us."

Christopher Rubalcava

June 8, 2023

5 out of 5

"Nothing but good things to say about StateFarm and their services. Especially with the assistance of Ronnie she's outstanding. She clearly explained everything about my policy and made sure I understood the details. She helped me save money by bundling my mortgage insurance as well. Thank you Ronnie/StateFarm."

Eli Saldaña

June 8, 2023

5 out of 5

"I have been with State Farm for many years and no matter what I stick to them. Honestly I have tried to find cheaper prices for my two vehicles and home owners insurance but nothing has beat them. Not only that but they are so worth every cent. Their customer service is one of the best I have experienced. Ronnie, Heidi and Irma in the office are super nice and helpful. They make me feel like we are friends. I had the pleasure to meet Sandra Serna and she is also a very sweet helpful lady. She made me feel welcomed right away and part of the State Farm family!"

Yazmin Díaz

April 27, 2023

5 out of 5

"(Translated by Google) Excellent service!! Especially Miss Ronnie explained to me and helped me a lot. I recommend it 100% I am very happy with the service. (Original) Excelente servicio!! En especial la señorita Ronnie me explico y me ayudo mucho. Lo recomiendo 100% estoy muy contenta con el servicio."

Abraham Rodriguez

April 16, 2023

5 out of 5

"Ronnie was patient, polite, and helped me get a policy that fit me budget…..thank you."

ROBYamaha81

April 6, 2023

5 out of 5

"This agency has been the best I have ever been with never had a problem. Ronnie always goes above and beyond to help me understand my insurance coverages and bills she is on point with calling back and always helps me out in any way she can definitely recommend them if ur looking for insurance coverage."

Bill Jack

February 26, 2023

5 out of 5

"These guys are super cool, thank you Ronnie for helping me out so fast the other day💯💯💯💯"

Jorge Ibarra

February 25, 2023

5 out of 5

"I been a satisfied customer for over 6 years. Ronnie goes above and beyond in providing excellent customer service."

Humberto Silva

February 13, 2023

5 out of 5

"Sandra is a magnificent agent. She is patient, knowledgeable and empathetic. Ms Serna goes beyond the requested assistance in numerous situations involving our home and autos. Sandra is a true advocate in campaigning for all disputed issues and most importantly produces results. She is the main reason my wife and I bundle all our autos and homes and continue to remain loyal clients the past 40 years. Our satisfaction is and will always be important to her. Ms Serna is driven to excellence. She is definitely like a good neighbor in time of need and stress. State Farm needs to employ more agent that emulate her compassion and concern for their customers. Sandra is an undoubtedly a professional in every sense and valued friend."

Raquel Figueroa

February 1, 2023

5 out of 5

"Very helpful and kind! Assisted me right away with paperwork being requested from my vehicles lean holder!"

Elizabeth Castaneda

January 31, 2023

5 out of 5

"Ronnie is beyond helpful! She made sure to get me a great quote and now State Farm has a loyal customer."

Tara Lopez

January 29, 2023

5 out of 5

"The agents at Statefarm are super friendly and helpful. Ronnie Yanez is amazing and always there when I need it."

Natalie Cottrell

January 1, 2023

5 out of 5

"Sandra & Irma are both amazing! Whenever you need assistance and things done fast, they are both there to always help you out! So professional and really take the time to listen & care about anything you may need done! Highly Recommend!"

Shees Sz

December 21, 2022

5 out of 5

"Irma and Luis are great agents always willing to help. Explain everything in detail and give you the best price compared to other insurances. If you have questions or concerns they reach out immediately. Thank you guys!"

What our customers say about us...

Lety Perez

September 21, 2023

5 out of 5

"Whenever I have a question or problem I deal with Ronnie. She’s wonderful! Always so helpful. She goes above and beyond and truly make me feel like a valued client."

Ricardo Cazares

August 28, 2023

5 out of 5

"Ronnie made my experience excellent!! I usually don’t write reviews unless it’s a bad one to warn people of a business but my experience with StateFarm, and Ronnie in particular was AWSOME! She was fast, knowledgeable and did not waste my time whatsoever. She was straight to the point and took the time to explain the whole process. She made sure i understood everything and took her time as she was explaining any questions I had! Although I have never met Ronnie in person she presented herself over the phone in a very impressive manner! I could hear her smile through the phone! OVER ALL 100%! I had to write a review! Five star service over all!!! Thank you!"

Christian Sanchez

August 15, 2023

5 out of 5

"Excellent service, Ronnie Lopez was very helpful.. 👍👍 and all the staff as well..."

Rene Cisneros Jr.

July 31, 2023

5 out of 5

"Great first call spoke with Ronnie. She was a lot of help. Professional and friendly, she confidently explained everything to me. She is an asset to your company. Thanks again for all your help."

Idalia Cabrera

July 27, 2023

5 out of 5

"Ronnie was extremely helpful and answered all my questions, she informed me about the app drive safe and save and I am very happy and look forward to save on my monthly bill, Thank you for all your patience and help today! Excellent customer service!🤗"

Rachel Flores

July 27, 2023

5 out of 5

"Ronnie is always so helpful and professional!"

Ivan M.

July 20, 2023

5 out of 5

"Ronnie and Sandra are two very helpful agents!"

Elizabeth Mayorga

July 13, 2023

5 out of 5

"State Farm has been so good to us in insuring our three vehicles. We know they always look out for us. Thank you to Ronnie today for your help!"

Vicki Maestas

June 30, 2023

5 out of 5

"Another SHOUT OUT to Ronnie Lopez. Her patience and understanding is beyond measures!!! It is like she drops everything to assist me. THANK YOU RONNIE THANK YOU!!!!"

Mario Cordova

June 17, 2023

5 out of 5

"Ronnie and Irma are great. Very kind and helpful"

Georgina Rios

June 15, 2023

5 out of 5

"Excellent customer service!!!"

haydee abbud

June 9, 2023

5 out of 5

"Excellent service. Ronnie always goes above and beyond to help us."

Christopher Rubalcava

June 8, 2023

5 out of 5

"Nothing but good things to say about StateFarm and their services. Especially with the assistance of Ronnie she's outstanding. She clearly explained everything about my policy and made sure I understood the details. She helped me save money by bundling my mortgage insurance as well. Thank you Ronnie/StateFarm."

Eli Saldaña

June 8, 2023

5 out of 5

"I have been with State Farm for many years and no matter what I stick to them. Honestly I have tried to find cheaper prices for my two vehicles and home owners insurance but nothing has beat them. Not only that but they are so worth every cent. Their customer service is one of the best I have experienced. Ronnie, Heidi and Irma in the office are super nice and helpful. They make me feel like we are friends. I had the pleasure to meet Sandra Serna and she is also a very sweet helpful lady. She made me feel welcomed right away and part of the State Farm family!"

Yazmin Díaz

April 27, 2023

5 out of 5

"(Translated by Google) Excellent service!! Especially Miss Ronnie explained to me and helped me a lot. I recommend it 100% I am very happy with the service. (Original) Excelente servicio!! En especial la señorita Ronnie me explico y me ayudo mucho. Lo recomiendo 100% estoy muy contenta con el servicio."

Abraham Rodriguez

April 16, 2023

5 out of 5

"Ronnie was patient, polite, and helped me get a policy that fit me budget…..thank you."

ROBYamaha81

April 6, 2023

5 out of 5

"This agency has been the best I have ever been with never had a problem. Ronnie always goes above and beyond to help me understand my insurance coverages and bills she is on point with calling back and always helps me out in any way she can definitely recommend them if ur looking for insurance coverage."

Bill Jack

February 26, 2023

5 out of 5

"These guys are super cool, thank you Ronnie for helping me out so fast the other day💯💯💯💯"

Jorge Ibarra

February 25, 2023

5 out of 5

"I been a satisfied customer for over 6 years. Ronnie goes above and beyond in providing excellent customer service."

Humberto Silva

February 13, 2023

5 out of 5

"Sandra is a magnificent agent. She is patient, knowledgeable and empathetic. Ms Serna goes beyond the requested assistance in numerous situations involving our home and autos. Sandra is a true advocate in campaigning for all disputed issues and most importantly produces results. She is the main reason my wife and I bundle all our autos and homes and continue to remain loyal clients the past 40 years. Our satisfaction is and will always be important to her. Ms Serna is driven to excellence. She is definitely like a good neighbor in time of need and stress. State Farm needs to employ more agent that emulate her compassion and concern for their customers. Sandra is an undoubtedly a professional in every sense and valued friend."

Raquel Figueroa

February 1, 2023

5 out of 5

"Very helpful and kind! Assisted me right away with paperwork being requested from my vehicles lean holder!"

Elizabeth Castaneda

January 31, 2023

5 out of 5

"Ronnie is beyond helpful! She made sure to get me a great quote and now State Farm has a loyal customer."

Tara Lopez

January 29, 2023

5 out of 5

"The agents at Statefarm are super friendly and helpful. Ronnie Yanez is amazing and always there when I need it."

Natalie Cottrell

January 1, 2023

5 out of 5

"Sandra & Irma are both amazing! Whenever you need assistance and things done fast, they are both there to always help you out! So professional and really take the time to listen & care about anything you may need done! Highly Recommend!"

Shees Sz

December 21, 2022

5 out of 5

"Irma and Luis are great agents always willing to help. Explain everything in detail and give you the best price compared to other insurances. If you have questions or concerns they reach out immediately. Thank you guys!"