State Farm® Insurance Agent Sandra Serna
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sidney Miranda
August 28, 2024
"Ronnie’s customer service is the best! Super nice, very patient with me as someone new to insurance, and explained everything to me. Worked with me step by step which is something I really appreciate."
Scott Sakells
August 27, 2024
"Ronnie is very helpful every time I needed assistance over the last 4 years as a customer. Give fast quotes when I got a new vehicle and great customer service."
martha cardenas
August 26, 2024
"Ronnie helped us obtain the best homeowners quote. She is extremely knowledgeable and helpful through the process."
Colette Melendez
August 23, 2024
"Sandra Serna’s State Farm office deserves an award for best customer service! I have spoken with Irma on numerous occasions about different issues, including home and vehicle insurance, and she is SO helpful, and SO personable, and SO knowledgeable. She gives straight and honest answers and advice that is always spot-on, and has never steered me wrong. Irma, thank you so much for your help with my recent issue - I can’t tell you how much I appreciate you!"
ida baray
August 14, 2024
"Ms. Irma, was extremely helpful. Something I never experienced with my last insurance company. They were always so clueless and stressed me out with their mistakes. It's awesome when you call with several different questions and issues and they're on top of it know what they're talking about and go out of their way to be extra helpful. I was extremely satisfied with my call. Thank you do much for resolving my issues abs being so very helpful, Ms. Irma. I love that and I truly appreciate it. Have a beautiful day. Thank you."
"Thank you for your heartfelt review, Ida! I am thrilled to hear that Irma provided you with the exceptional service you deserve and was able to address your questions and concerns. It’s nice to know that you felt supported and satisfied during your call. Thank you again for choosing us!"
Jess Rodriguez
August 8, 2024
"Sandra Serna’s team is genuinely so helpful! They are very responsive anytime I need assistance with my renters, car or life insurance policies. Ronnie Lopez is so pleasant to work with every time I call/text or email I know that she is always ready to help anyway she can."
Jezreel Chacon
August 5, 2024
"Excente servicio, muy amables y precios accesibles"
Alex Torres
August 3, 2024
"Great sevice and understanding.. Thank you..Irma"
"Thanks Alex for the great 5***** review, we appreciate your business very much ! "
Javier Alvarez
July 25, 2024
"Thank you Maribel Hernandez. Maribel was very courteous and professional and assisted me in getting the best rates for my coverage. Highly recommend!!"
miguel arias
July 24, 2024
"We have always had great service especially by our agent Ronnie. She is always very attentive, kind, and professional. Would highly recommend!"
"Thank you for your kind review, Miguel! I am thrilled to hear that you've consistently received amazing service, especially from Ronnie. Ronnie is a valued team member on the Sandra Serna State Farm Agent team. If you have any further questions or need assistance, please don't hesitate to reach out! -Sandra "
iberia rodriguez
July 23, 2024
"Great customer service! Answered all my questions and very helpful throughout the entire process."
"Hi Iberia Thank you for your kind review, Iberia! I am thrilled to hear that you received amazing customer service, we answered your questions, and you found our team helpful throughout the entire process. We are here for you whenever you need us! -Sandra "
Sarah Garza
July 17, 2024
"So happy with Ronnie’s customer service, very friendly and explained everything to me . She helped me with my insurance needs and helped my daughter."
"Thank you Sarah for the awesome review. We are happy you are satisfied with our office! "
Dora Avalos
July 2, 2024
"My family and I are SOO BLESSED with the services and help we’ve had with Sandra Serena- State Farm Insurance agency . Irma , Ronnie and Sandra have been heaven sent . No matter what the question is they are ALWAYS there to answer them ALL . We’ve had bad experiences with other agencies that have taken advantage of us financially and in services . I PRAISE GOD for putting them in my family’s lives especially Sandra Serna - State Farm insurance agency and ALL OF THE STAFF there."
"Thank you Dora. We love you too! "
Victor Carbajal
June 19, 2024
"Grate custemer survice"
Samantha Martinez
June 12, 2024
"I recently switched over and Chuck the agent that helped me was super informative, professional, and quick. I told him what I was looking for and he got me the best deal and best options. Would recommend!"
Selvin Elias
June 6, 2024
"Agent Ronnie, helped me with my policies With professionalism and friendly attention!"
"Thank you for taking the time to share your positive experience with us, Selvin! I am thrilled to hear that Ronnie was able to assist you with your plans in a professional and friendly manner. It’s wonderful to know we met your expectations, and we look forward to serving you in the future. -Sandra "
Jairo Miranda
May 22, 2024
"Very professional met my needs. Chuck helped me by offering better rates than my old insurance provider. He was very professional and did a great job."
"Thank you Jairo for the kind review. I am glad Chuck could assist you effectively and that you are satisfied with the customer service we provided. Never hesitate to reach out to me or the rest of my team in the future! Best, "
Juan Lara
May 22, 2024
"Carlos Gonzales helped very much, they Great service, very polite"
"Thank you Juan for your FIVE STAR REVIEW. I am happy to hear that Chuck was able to meet your insurance needs and assist you better than your previous provider. His professionalism and dedication to providing quality service is amazing. Chuck and the rest of our team are here for you! Best, "
Bernice Alvarez
May 16, 2024
"She is amazing, helped me save so much. I'm very satisfied."
"Hi Bernice, thank you for your review, we are happy you were completely satisfied and we hope to serve you for a long time. "
D Perez
May 7, 2024
"Thank you Irma for correcting an oversight and ensuring my policy was quickly brought current. Thank you for thoroughly explaining the issue and the remedy."
Mary Salazar
April 25, 2024
"Ronnie was awesome and very polite. She was attentive to what I needed. Ty State Farm and Ronnie Lopez"
sammy diaz
April 25, 2024
"Ms. Irma Collins is a professional who always takes care of the company needs. She is attentive with detail and always makes sure all questions and clarifications are answered and clarified. Ms. Serna sure has a great professional team!"
frank sandoval
April 25, 2024
"Chuck was amazing! Not only did he take time to go over my home policy, but saved me more on my multi auto policy…total savings was over $3K per year!!"
"Hi Frank - We are so happy to hear you saved so much money. We will take great care of you, thanks for entrusting in us. "
saltypartical
April 25, 2024
"Thank you Ronnie for helping me with my vehicle policy! She is professional and quick to reassure when you have any concerns. Great office and better staff."
Jacklyn Morales
April 24, 2024
"We recently switched from one State Farm agent to this agent and I am so glad we did! Irma has been outstanding in everything she does . From day one when I spoke to her she has always treated me kind and with respect and is on top of it all. She has gone above and beyond in helping me with all my insurance purposes . I highly recommend her and Sandra . Great job ladies!"
"Hi Jacklyn- thank you very much we really appreciate your business and looking forward to serving you and your family! "