State Farm® Insurance Agent Sandra Serna

"Great help and service. Friendly and patient."

"Sandra Serna office and staff are excellent. Thank you Irma for helping me get my safe and drive app.going. You are a very kind, patient and considerate person. All I can say is that I couldn’t have done it without you 😊."

"Ronnie and Irma have always treated me kindness and respect. Always very helpful sand caring to my needs."

"So happy with Ronnie’s customer service, very friendly and explained everything to me . She helped me with my insurance needs and helped my daughter."

"I just recently got a new car and was helped by Irma Collins to transfer the policy from my former vehicle to the new one. Irma was extremely helpful and friendly and took time to compare different aspects in order to get me a good price. Thanks so much Irma! If you need assistance with your insurance needs please consider contacting Irma at this office of Sandra Serna."

"After many hours of research through Google AND Reddit I can see why many people recommend Sandra’s office. An office is only as good as its staff and after a horrible experience with a state farm branch in Horizon City with a very dismissive office aide that tried to help me with transferring my policy from out of state, Brandi was such a delightful breath of fresh air. She was so patient and very knowledgeable about the whole process and our policy and we completed everything in good time. I can’t recommend them enough!!!"

"Very helpful and quick response"

"I ended up changing car insurances after my whole family swapped over to Sandra with State Farm. It was such a seamless transition, everyone I ended up chatting with was incredibly nice and helpful! The swap ended up saving me a lot of money too! Overall I’m incredibly happy with making the switch."

"Ronnie went above and beyond in helping me with several issues during a roof replacement. She deserves every one of the 5 stars I gave her. Thanks for your help!"

"Excellent service from Ronnie Lopez. Very professional, courteous, patient and knowledgeable. Tremendous asset for State Farm corporation. She is awesome no words to describe the value she brings. Reason for doing business at State Farm."

"Sandra you have one of the best worker her name is Ronnie she has a lot of patience helping out with all situations I need help with She's very helpful and explain with details."

"Ronnie had Great customer service and help me a lot with my insurance petitions I made for him to work on"

"En mi opinión es la aseguradora con mejores servicios y al mejor precio que otras aseguradoras, La atención a clientes es exelente y buscan la manera de poder ayudarte y darte un mejor precio en sus servicios"

"I called in with what I thought was a mess. But Ronnie saved the day she was sweet , very knowledgeable, and took time to answer my questions!!! She’s amazing if you’re looking for great service give Ronnie a call you won’t regret it!!!!!!"

"Thanks to you Sandra and also a big Thank You to Ronnie for all your assistance in getting my policy in order and getting me quotes very quickly for other policies/inquiries I have! Both of you make State Farm #1 with myself and other family members! Wish you all the Best always!!"

"Sandra is always helpful and kind, she gave me the best price in the market then a few months later she helped me out through the whole process of submitting a claim!! 100% recommended!!!"

"Sandra Serna is great, professional, and always greets you with a smile and makes you feel at home. She's amazing. Mrs. Lopez also amazing assisting me with my needs."

"Ronnie from State Farm is awesome. She is the reason why I have insurance with this company. Excellent customer service!!"

"Sandra was very professional and courteous allowing me to ask questions and got me a good price"

"Sandra and her team are exceptional when it comes to customer service, they assisted me with my 1001 questions and have been very patient. My most recent experience was with Irma she was very concise with the information she provided me and her communication regarding my account was superb. Thank you!!!!"

"My point of contact Ronnie kept me informed and updated from our initial phone call to the last about some concerns I had with coverage. She followed up called me back as she said she would and never left me hanging. Which is very important to us. Long story short she saved us money and got better coverage. Thank you Ronnie."

"Great Customer Service. Ronnie has been so helpful since day one. I have had insurance here for a few years now and Ronnie has always been able to assist me, even without having to step into the office. Wish they stayed open at least one hour later or on Saturdays but for the most part service has been great."

"Love the service I get from Ronnie she is very knowledgable, being a former employee myself I appreciate the service I get when ever I have a question thank you Ronnie and Sandra."

"Great customer service! Ronnie is excellent and is great at communicating and answering all questions or concerns!"

"State Farm has been a reliable insurance company for myself and my family for decades. Sandra Serna provides top notch service and personalizes your policy support needs. Admin Staff such as Ronnie Lopez, are always friendly and efficient to address your questions very promptly. Thank you from a long-time satisfied customer! -"